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FAQs

1. Order Processing Time

All our orders are processed and shipped out within 02 business days.
After the order is shipped out and received by the carrier, we will update you with a Track-and-Trace code with which you can follow your package and see the remaining shipping time.
Please allow 36-48 hours for the tracking information to update.

2. Shipping Address Changes

If you would like to change the shipping address for your order, please contact us by email and include your new shipping address. Once the order is shipped, we can not alter the shipping address anymore.

3. Shipping Methods, Costs, and Delivery Times

Shipping costs are calculated during checkout based on weight, dimensions and
destination of the items in the order.

We provide free shipping options:

[STANDARD SHIPPING] for [FREE] 

The shipping methods and delivery times per region and warehouses are represented by the following table:

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